This website, and the associated book, are dedicated to every woman who’s ever broken through a barrier, violated a taboo, or overcome seemingly insurmountable obstacles to achieve what seemed impossible, but was merely difficult . . . without even breaking a nail, or whining about it if she did.

What is the Glass Cliff? (Infographic)

Career advancements often don’t come easily for women, what with facing gender discrimination on the job, struggling with pay inequality, and even dealing with sexual harrassment. If these obstacles were not enough, several female professionals also must confront the reality of the glass ceiling, the notorious barrier to achievement that often holds women back from reaching executive roles in corporations. Still, even for those high-performers that are able to successfully break the glass ceiling and take on top roles, far too many competent women are faced with yet another massive career challenge: the tricky paradox of the glass cliff.Continue reading

When Not to Listen to Your Customer (Infographic)

Contributed article in our business series. Enjoy! – Kimberly

Everybody has heard the old adage that the customer is always right. Nobody can deny the importance of listening and responding to your customers. There’s no better way to build customer relationships and foster trust in your business.

By demonstrating that you hear your customer’s opinions and are willing to address their concerns and feedback, customers will remain loyal to your brand. They are also more willing to refer your business, make a repeat purchase, or leave a positive review.Continue reading